Creating mail account

Dear client,

Creating e-mail accounts with your domain's name is one of the most popular uses, while purchasing hosting package and, also, very recommended from the marketing aspect.
However, for some of us, this simple action seems, sometimes, too complicated and has to be done by "professionals".

In light of many questions and requests for support, in this issue, we have decided to include in this site, for your convenience, a step by step explanation. 
Please note that the exact description could be varied from one Outlook edition to another, but the principles and the main terms are the same.

So let's begin to create our mail account/s:

1.      Before beginning the creation of an account, in Outlook, please make sure that you have a pre-defined account on the server, using Plesk, WebsitePanel or cPanel, in accordance to the type of control panel which was provided, to you, with the hosting package.
If you haven't defined it, there yet, please do it now, be assisted with our Movie Help or consult one of our support team members.

2.      Start Outlook.

3.      On the Tools menu, click to select E-mail Accounts.

4.      In the E-mail Accounts dialog box, click to select the Add a new E-mail Account option, and then click Next.

5.      In the Server Type dialog box, click POP3, and then click Next

6.      In the E-mail Accounts dialog box, enter the required information by using the following guidelines:

a.    User Information

• Your Name: This should be your full name (or in how you would like to be seen and identified by your recipients).

• E-mail Address: Your desired new e-mail address will be any chosen name, separated by the AT sign (@) and your full domain's name (including its extension); for ex., if Linda Smith uses her domain by the name of, the e-mail address may be assigned as 

b.   Logon Information

• User Name: your full e-mail address (for ex.,  This email address is being protected from spambots. You need JavaScript enabled to view it.  )

• Password: Enter the password that you have, already, chosen while defining your e-mail account on the server, using the control panel, which has been provided with the hosting package.

• You may click to select the check box to have Outlook remember your e-mail account password (please do notselect the check box of entrance by secured password – SPA).

c.    Server Information

• Incoming Mail Server (POP3): This is the name of the POP3 server that holds your messages before you download it to your computer – please sign as: mail.yourdomain (for ex.,

• Outgoing Mail Server (SMTP): This is the name of the Outgoing e-mail server – should be signed the same as Incoming Mail Server (mail.yourdomain).
Enter the server names in lower case in both the Incoming e-mail server and the Outgoing e-mail server.

7.   Click More Settings. This takes you to the Internet E-mail Settings dialog box, where you may further modify your Internet e-mail account. The information that you entered in the "How to Configure the Internet E-mail Information Service" section is added to various tabs in the Internet E-mail Settings dialog box. This is where you make modifications and changes to your Internet E-mail account.

  a. General tab: the General tab is the location that you use to rename your e-mail account.

• Mail Account: Type a name for this account.

• Organization: The name of your company; not a required entry.

• Reply E-mail: This is optional and only used if you want replies to your messages sent to another e-mail address.

b. Outgoing Server tab

Note This button is not available on this tab in Outlook 2007.

This feature is available in the Account Settings dialog box.

To locate this feature, click the  account, and then click Change.

• The My outgoing server (SMTP) requires authentication check box: Click to select this check box to turn this setting on, and to select the type of log on authentication the server requires.

• The Log on using Secure Password Authentication (SPA) check box. Do NOT click to select this check box (select only if your ISP instructs you to. Very few providers use this setting).

8.   Click Test Account Settings. This feature calls a dialog box that displays, in a step-by-step manner, each phase of testing the configuration that you have just input.  Make sure that all testing results are marked in green.
(If any testing result appears in red color, please go back and check for spelling mistakes or wrong password which does not match the primary chosen one).

9.   Click NEXT and then FINISH in order completing the e-mail's account set-up process.