Should I back up the files in my hosting package?
Although we take as many precautions as we can to keep your data safe, eDomain will not be responsible for any lose of data. Therefore we do recommend you keep a backup of your site too. Backups don't just protect you against a failure of our systems (unlikely), but also against problems caused by any changes you make or malicious actions of hackers.
We provide special tools to do backup, as part of the services in the control panel; if you are not familiar enough with these tools, one of us will be glad to guide you – It is easy and worthwhile.