General

  • My site is not functioning!
  • How can I access my control panel?
  • Will you enable SSH/Telnet access on my account?
  • I forgot the login information for my account. What should I do?
  • How can I disable directory browsing?
    R:
    To disable directory browsing you can use a htaccess file. 
    Open up a text editor (eg Notepad) and put the following line 
    in it: 
    Options -Indexes 
    Now select Save As... from the menu and select 'All files' in 
    the Save as type bit before typing a filename. For the 
    filename then type '.htaccess' (without quote marks and 
    remember the dot at the start). 
    Next simply upload this to your public_html directory and the 
    browsing of directories on your account will be disabled.
    

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  • What is the path to my web directory and other utilities?
  • How do I change my cPanel / WHM password?
  • How do I setup secure webspace and the SSL certificate?
  • How do I force all visitors to use the www. of the domain?
  • How do I get reverse DNS (rDNS) setup on my IP address?
  • Will you allocate dedicated IP addresses for reasons related to search engine optimisation?
  • What’s the use of the username and password?