General

  • My site is not functioning!
  • How can I access my control panel?
    R:
    The following URL's can be accessed using your browser to 
    enter your control panels (replace 'yourdomain.com' with 
    your actual domain name): 
    Shared Hosting (cPanel) 
    Normal connection: http://yourdomain.com:2082 
    Secure SSL connection: https://yourdomain.com:2083 
    Reseller control panel (WHM) 
    Normal connection: http://yourdomain.com:2086 
    Secure SSL connection: https://yourdomain.com:2087 
    Enter the username and password contained in your welcome 
    email when the login prompt appears. 
    Please bear in mind that the above method may not work 
    until your domain is fully transferred (24-72 hours after 
    registration or nameserver changes). If you wish to access 
    the control panels before your domain is fully active you may 
    use the following IP: 209.59.134.187
    

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  • Will you enable SSH/Telnet access on my account?
  • I forgot the login information for my account. What should I do?
  • How can I disable directory browsing?
  • What is the path to my web directory and other utilities?
  • How do I change my cPanel / WHM password?
  • How do I setup secure webspace and the SSL certificate?
  • How do I force all visitors to use the www. of the domain?
  • How do I get reverse DNS (rDNS) setup on my IP address?
  • Will you allocate dedicated IP addresses for reasons related to search engine optimisation?
  • What’s the use of the username and password?