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    		•  My site is not functioning!
    		• How can I access my control panel? 
    • Will you enable SSH/Telnet access on my account?
    R: 
    No customers have SSH access with their hosting account and 
there are no exceptions. 
If you have any specific tasks that you need to carry out in 
SSH please open a support ticket and we'll be happy to do 
this for you.

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    		• I forgot the login information for my account. What should I do?
    		• How can I disable directory browsing?
    		• What is the path to my web directory and other utilities?
    		• How do I change my cPanel / WHM password?
    		• How do I setup secure webspace and the SSL certificate?
    		• How do I force all visitors to use the www. of the domain?
    		• How do I get reverse DNS (rDNS) setup on my IP address?
    		• Will you allocate dedicated IP addresses for reasons related to search engine optimisation?
    		• What’s the use of the username and password?